Welcome to Neo Shoppy! These Terms and Conditions (“Terms”) govern your use of our website, https://neoshoppy.online (“Site”), and the services provided therein. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Site.
1. Acceptance of Terms
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site.
2. Eligibility
You must be at least 18 years old to use our Site. By using the Site, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into a binding contract.
3. Account Registration
To access certain features of the Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and agree to notify us immediately of any unauthorized use of your account.
4. Product Information and Availability
We strive to provide accurate and up-to-date information regarding the products available on our Site. However, we do not warrant that the descriptions, images, or other content related to products are accurate, complete, reliable, current, or error-free. Product availability is subject to change without notice.
5. Pricing and Payment
All prices listed on the Site are in Indian Rupees (INR) unless otherwise specified. We reserve the right to change prices at any time without prior notice. Payment for products purchased on the Site must be made through the available payment methods at the time of purchase. By providing payment information, you authorize us to charge the applicable amount to your chosen payment method.
6. Shipping and Delivery
We offer shipping services to various locations. Shipping costs and delivery times will be provided during the checkout process. While we strive to meet estimated delivery times, we do not guarantee delivery dates and are not responsible for delays caused by third-party carriers or other factors beyond our control.
7. Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely satisfied, please refer to our Return and Refund Policy for detailed information on how to return products and request refunds. Please note that certain products may be non-returnable due to hygiene or other reasons.
8. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of NeoShoppy or its content suppliers and is protected by Indian and international copyright laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.
9. User Conduct
You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations.
- Infringe upon the intellectual property rights of others.
- Transmit harmful or malicious software.
- Engage in fraudulent or deceptive activities.
- Interfere with the operation of the Site or disrupt other users’ access.
10. Limitation of Liability
To the fullest extent permitted by law, NeoShoppy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or the products purchased through the Site, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless NeoShoppy, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of the Site, violation of these Terms, or infringement of any third-party rights.
12. Dispute Resolution
Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in accordance with the laws of India. The arbitration shall take place in Delhi, and the proceedings shall be conducted in English.
13. Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.